Shipping policy
Sylvera Shipping Policy 🚚
🌍 Global Worldwide Shipping
Sylvera provides worldwide shipping service covering most countries and regions across the globe. No matter where you live, you can shop confidently and enjoy our premium delivery service.
⚡ Order Processing Timeline
All confirmed orders will be processed, packaged, and shipped within 1–2 business days after successful payment. Orders placed on weekends, holidays, or non-working days will be processed on the next official business day.
📦 Shipping Delivery Time
We offer two flexible shipping options to suit different delivery needs. The overall delivery time ranges from 5 to 12 business days based on your shipping selection and destination:
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Standard Shipping: 7 – 12 business days
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Express Shipping: 5 – 8 business days
✅ 100% Duty & Tax Free
All Sylvera products are completely duty-free and tax-free! Customers will never be charged extra customs duties, import taxes, clearance fees, or any hidden fees during delivery and customs processing.
ℹ️ Important Shipping Notes
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Business days exclude weekends and international/public holidays.
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All delivery times are estimated and not fully guaranteed. Slight delays may occur due to customs inspections, logistics fluctuations, extreme weather, or other uncontrollable external factors.
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Please double-check your shipping address at checkout. Sylvera is not responsible for lost, returned, or undeliverable packages caused by incorrect or incomplete address information.
For any inquiries regarding shipping status, delivery updates, or order issues, feel free to contact our professional customer support team anytime 💌